UPDATE: (10/6/11) - First of all, my apology for getting the month wrong in the audio. It was recorded on OCTOBER 5th, not September. Secondly, the SYNC rep had it wrong.  Today I was able to install the 2.11 update using my MacBook Air running Lion, and all is well.

I want to thank a listener named Dick for his account of installation problems with the SYNC MyFordTouch update, from 2.1 to 2.11. I hope things turned out okay for you with help from the dealer. This evening I was planning to install the update in my Ford Focus and talked with Bob via Sync Agent chat, who said to give it a go.  He didn't mention that the update is only downloadable if you have a PC, not a Mac. And if you click here you'll see the SyncMyRide web site indicating things should go fine with Chrome on a Mac, which I have. But another SYNC agent said, Sorry Charlie, or Len, or whatever your name is. Very frustrating.  Rather than take up a morning or afternoon getting an appointment at a Ford Dealer, I'll probably live with 2.1 for a while, even though the update seems to be a useful one. Ah well.

I was looking for an unhappy Mac logo, and tonight that turned out to be an easy get, as the sad news broke of the passing of Steve Jobs at the age of 56. R.I.P., one-of-a-kind changer of the world.